The Silicon Valley software giant’s shares soared 14.4 percent on Friday to $124.37, up $15.64. That marked a third consecutive day of impressive gains, including Thursday’s 6.47 percent jump on heavy ...

When you’re fielding customer calls and managing a team of techs and a warehouse of inventory, a good field service management platform can make the difference between failure and success. Field ...

A new suit filed by the New York attorney general seeks to stop Valve Software’s use of “loot box” mechanics in its popular PC games, accusing the Bellevue, Wash.-based company of making billions of ...

Investors question whether AI competitors and automation tools could erode demand for traditional software licenses and workflows. The concern about the AI threat outweighed solid earnings from ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

FILE - Texas Attorney General Ken Paxton arrives with former President Donald Trump at Manhattan criminal court before Trump's trial in New York, Tuesday, April 30, 2024. (Justin Lane/Pool Photo via ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

It’s probably not that controversial to say things are changing quickly. The promise (or the threat) of artificial intelligence is roiling the media, upending traditional ways of doing business, and ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Nebraska native Andy Kreikemeier’s phone hasn’t stopped ringing all week, and it won’t go silent anytime soon. That’s because his former hobby and volunteer side hustle, flying drones for the county ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...