After a launch, the real learning begins. Tech leaders share the signals and habits they use to turn user behavior, feedback ...

In my previous article, I outlined the planning stages that are performed during an XP project, with a particular emphasis on the upfront planning that is ignored in many “XP” projects. This month I ...

Iteration has always been at the heart of human engagement and learning. From the probing questions of Socratic dialogues to the collaborative discussions in hospital rounds, and even the storytelling ...