Have you ever gone to a fast food restaurant and special ordered a sandwich so that it does not include certain toppings? For example, perhaps you don’t like mustard or onions so you ask for your ...

Taco-bout an irate customer. An unidentified man stormed into a Taco Bell on Long Island with a giant chip on his shoulder after he apparently blew up his microwave by heating up his order with an ...

An irate customer who threw a cup of scalding coffee at a McDonald’s employee at a location in Saginaw, Michigan, was so well-known in her community that police received over 100 tips identifying her ...

He almost paid the ultimate price for giving a discount. A Cleveland Burger King employee was held at gunpoint by an irate customer — who didn’t like being given a $3 discount on his meal. Howard ...

Wells Fargo at 1230 Route 22 in Pohatcong Township is back to business as usual the afternoon of Monday, July 18, 2016, after a customer described by police as irate allegedly threatened to blow up ...

Dealing with irate customers can be extremely stressful for call centre workers but Japan’s SoftBank Corp thinks it has a solution: artificial intelligence-enabled software that softens the tone of ...

A Florida Dunkin’ Donuts employee was burned after an angry customer threw hot coffee in her face, according to police. The New Port Richey Police Department was called to the incident, which happened ...

Marketers should be alarmed by the findings in CCW Digital’s 2023 Annual Consumer Preferences Survey. Of the consumers polled, only 4% feel the customer experience has improved in the past year. And ...

A product they are waiting for is not ready in time due to factors outside of our control (being short-staffed, extremely busy) How to deal with customer that is being unreasonable How to best promote ...