Contact centre service provider QPC Australia is turning to its relatively recent acquisition of managed service provider ...
When Tony Bates became chairman and CEO of Genesys in 2019, the company was already a global leader in contact center software. But Bates was determined to evolve its role in a rapidly changing tech ...
Striking nurses and case workers at Henry Ford Genesys Hospital have been on strike for 16 weeks and hospital management is ...
A Mount Morris family is starting off the new year with their new baby, who was also Henry Ford Genesys Hospital’s first baby ...
SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today reported a record-setting fiscal year 2024 (Feb. 1, 2023–Jan. 31, 2024). After achieving ...
Business Intelligence Group recognizes CallTower’s innovation, impact, and excellence in global communication solutionsSALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, Jan. 06, 2026 (GLOBE ...
In a move that underscores its commitment to AI-powered customer experience innovation, Genesys announced Genesys Cloud AI Studio on June 25, 2025. This new AI command center is described by the ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Phil Carrai knows what it’s like to venture into the ...
SAN FRANCISCO, July 31, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Seventy percent of Genesys Works students qualify for free ...
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Nurses strike at Henry Ford Genesys continues through Christmas Eve
The Teamsters nurses strike at Henry Ford Genesys Hospital in Grand Blanc Township is continuing through the holidays, ...
Genesys Works conducted its third annual survey of program alumni and the results show that the program is accomplishing its vision of equipping and empowering youth with the knowledge and skills ...
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