When your washing machine breaks, how do you know whether to roll up your sleeves, work the phones to find a repair technician, or give in and swipe your Visa at the nearest appliance dealer? It’s a ...

The odds of getting your washing machine repaired right the first time aren’t great. Only 61 percent of all repairs were done correctly on the first attempt, according to a Consumer Reports’ survey.

While tech advances have given us all some impressive washing machine features, the core of the machine remains simple: Water is pumped in a big drum with cloths, the big drum spins around, and water ...