There are two ways of thinking about sales: as a set of goals or as a process. Goal-oriented selling focuses on pre-determined milestones, starting with the initial meeting and ending when the sales ...

If you plan to be successful in business, you need a business plan to follow. A large part of the business plan is identifying your goals and detailing how you plan to reach them. When you set out on ...

This is an excerpt from my new book, Organizational Psychology for Managers. If outcome goals are what we want to accomplish, then process goals are how we are going to do it. Process goals reflect ...

Growth should be the primary principle that guides the performance appraisal and goal-setting process. A performance review is an opportunity for the employee to obtain feedback on performance, be ...

TOOLBOX: Goals and outcomes from hard work in training are great, but an over-reliance on the end result can make for an all-or-nothing experience for some competitive cyclists. Focusing on the ...

How many times have you heard an athlete or coach say “I (we) just need to trust the process”—or something like that—after a disappointing performance? Too many times to count. What does “the process” ...

Did you feel any burnout or frustration at other riders last season? Coach Chris Mayhew with JBV Coaching brings us some advice (advice that, yet again, is relevant in the “real world”) to keep us ...