PARAMUS, N.J.--(BUSINESS WIRE)--NICE (NASDAQ:NICE) today announced that it has entered a definitive agreement to acquire inContact (NASDAQ: SAAS), the leader in cloud contact center. This acquisition ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq:NICE) company and the leading provider of cloud contact center software unifying omnichannel routing, workforce optimization and ...

SpareFoot helps customers search and compare self-storage options in their geographic region, and its agents field inbound calls from customers looking for support in their search. As the company ...

Paramus-based NICE has agreed to acquire inContact, a cloud contact center company, it announced Wednesday.According to NICE, the acquisition will help revolutionize its customer service by providing ...

CXone Fall 2019 release empowers organizations to reach more customers with a vast range of digital channels and provide seamless, digital-first omnichannel service “Companies can now engage with ...

NICE inContact (Nasdaq: NICE) today announced a new education series and resources to help companies apply self-service best practices using smarter artificial intelligence (AI) technology to meet ...

Cloud-based contact center solutions and optimization provider inContact has released version 13.1 of its platform. The newest release offers customer service managers the chance to view customer ...

The forthcoming webinar series features analysts from leading research firms Forrester Research, Ovum, and Aberdeen Group. Contact center professionals can expect to learn valuable insights about how ...

COLUMBUS, OH / ACCESSWIRE / DECEMBER 4, 2018 / ContactUS Communications, a U.S.-based provider of contact center services, launched its Master Agency division, anchored by NICE inContact, to better ...

HOLMDEL, N.J., June 27, 2017 /PRNewswire/ -- Vonage (NYSE: VG), a leading provider of cloud communications for business, has announced an enhanced partnership with inContact. The combination of Vonage ...

service operations to more flexibly address changing business requirements. “Bringing inContact’s cloud platform and deep experience with highly satisfied customers to Verizon’s world-class suite of ...

SALT LAKE CITY, July 22, 2013 /PRNewswire/ --inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced a three-part ...