CARY, N.C.--(BUSINESS WIRE)--MercuryGate® International, Inc., (MercuryGate) the largest global transportation and logistics management software provider, today revealed how the company’s ongoing ...
Success isn’t like beauty—it shouldn’t be measured solely in the eye of the beholder. Success should be successful in measurable results, specifically in mutually beneficial results that find both ...
SAN JOSE, Calif. & STIRLING, Scotland--(BUSINESS WIRE)--Netformx® (An Orchestra Group Company), a leader in automation tools for Cisco partner operations and incentive optimization for solution ...
How does Disney achieve a 70% return rate? What did Apple and Tesla learn from George Blankenship, an expert in creating arguably the best retail customer experiences? Creating a customer journey like ...
Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...
SailPoint, Inc. today unveiled several new SailPoint Identity Security Cloud updates, all available this quarter. These new capabilities focus on key areas, including machine identity security, data ...
Did you know that every enterprise software vendor has a robust customer success program now? Did you know that every customer is successful? Well, according to every single enterprise software vendor ...
Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more The revenue and margin leaks that services ...
From individual customer benefits to a SaaS maturity model Individual customer benefits are crucial to document (The do's and don'ts of the customer use case - the bedrock of B2B content strategy).
Zoom Up Partner Program ‘2.0’ Includes Incentives, Support Programs As Company Boosts Channel’s Role
“If you think about the empowerment piece and ease of doing business, this is going to be a never-ending finish line for us … In my mind, we’re never not going to strive to be the easiest company to ...
Data fuels a customer retention program. Customer data collected from various touchpoints is key to deciphering customer behavior and implementing effective retention strategies by improving customer ...
YARMOUTH, Maine—Robert Brent, 30, is the senior director of customer success at Netwatch Group, based out of Oceanside, Calif. Find out what his roles and responsibilities are, what being an Emerging ...
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