Michael Goshka is CEO of Planfix, a SaaS platform that cuts costs, reduces errors and automates workflows for smarter business operations. I still remember the early days of launching my startup. My ...

How many times have you heard the saying “put your customers first” in your life? Businesses that do this often have the winning card in a competitive game. In the software service sector, customers ...

A noticeable shift is underway as the CMO skill set is being called upon to deliver an experience that impresses customers and guides them as they start their journey. The Fast Company Executive Board ...

Customer expectations have changed. Many brands claim to care about their customers, yet their actions often suggest otherwise. Poor service, slow response times, and lack of transparency push people ...

Small businesses showcase optimism for 2025 despite economic challenges such as inflation, rising operational costs and unpredictable interest rates. Adaptability, financial prudence and a ...