HALIFAX COUNTY, Va. (WSET) — As Rogers Martin's phone rang in her home, she was reminded that just a few days ago, that wasn't possible. "My services was out for 20 days," Martin said. She wasn't the ...

UP THE CALL TO HOLD A PHONE PROVIDER ACCOUNTABLE. KETV NEWSWATCH SEVEN’S JOEY SAFCHIK FOLLOWS UP ON A STORY WE BROUGHT YOU LAST WEEK ABOUT A GREAT GRANDMA WHOSE PHONE LINE WAS DOWN FOR TWO MONTHS.

CenturyLink has asked Minnesota regulators to eliminate or modify what it calls archaic telephone rules — at the same time two state agencies say the company is violating those regulations and several ...

OMAHA, Neb. (WOWT) - Monday started better for a pair of CenturyLink customers with phone and internet service back up. But repairs took a month and they want more than an apology. CenturyLink ...

PORTLAND, Ore. (KOIN) – Washington’s largest local telephone company, CenturyLink, has been fined more than $130,000 for over 100 state code violations — including “excessive” wait times to reach a ...

CenturyLink, now Lumen Technologies, is trying to shed essential regulations that protect its customers in its recent filing with the Minnesota Public Utilities Commission (PUC). If approved, this ...

Minnesota utility regulators Thursday unanimously rejected CenturyLink's petition to abandon or modify key landline service rules, saying it would hurt consumers who depend on hard-wired telephones.