Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively ...

Awkward conversations are not just valuable—they're often essential for achieving important goals. Often, there is no way to have a particular conversation without it being awkward! Examples: Talking ...

When Jake Moffatt's grandmother died in 2022, he booked a flight to her funeral on Air Canada, hoping to use their bereavement travel discounts. Air Canada's customer service chatbot told Moffatt he ...

But these little words may be much more important than that. A few linguists now think that far from being detritus, they may be crucial traffic signals to regulate the flow of conversation as well as ...