The accolade recognises the mastery of core technologies by the Viettel Artificial Intelligence and Data Services Centre ...

When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

Call center chief Thor Dunn stands Wednesday at the California Department of Tax and Fee Administration offices in Sacramento. The call center is using a new AI virtual assistant to improve its ...

Keysight Technologies, Inc. has launched artificial intelligence (AI)-powered Chat and Copilot assistants for its Advanced ...

CLEVELAND, Ohio — Residents seeking non-emergency services from Akron police will now be routed to “Ava,” an artificial intelligence virtual assistant, the department said. Those who call 911, however ...