When you’ve harmed another person, a sincere apology can go a long way toward helping them to forgive you and move on. Science suggests that acknowledging wrongdoing and promising to make amends can ...

Unpleasant things happen at work. Or we make them happen. It's not that we plan to hurt somebody, yet we sometimes do. We might forget to include a colleague in an email chain where their input is ...

Have you ever tried to apologize to someone, but the apology backfired and made the situation worse? Have you ever apologized when you really were not sorry? Or has someone else’s apology to you come ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. Getting an apology right is something we talk about a lot more these ...

“I owe you an apology,” I told my coaching client. I’ve been apologizing a lot lately. Not because I’ve screwed up more than usual, but because I read a book that taught me how to apologize better. Dr ...